Find the leaks. Fix the follow-up. Keep more opportunities.
We help independent home-service businesses improve the parts of their customer journey that can cause prospects to get stuck, leave, or never hear back.
Customer Leak Review
We review your public customer experience and document evidence-backed friction in the path from search to contact to follow-up.
Website & Google Business Profile Review
We look for unclear calls to action, missing or conflicting information, broken request paths, weak after-hours instructions, neglected reviews, and other credibility problems.
Lead Follow-Up Systems
We help improve what happens after a call, missed call, form submission, or customer inquiry so fewer opportunities disappear.
Review & Customer Communication Support
We can help create professional review responses, follow-up messages, customer communication templates, and repeatable processes.
Customer Leak Recovery Plan — $750/month
- Customer-journey review and prioritized leak report
- Up to 3 meaningful issues prioritized by evidence and business importance
- Implementation of the highest-priority agreed fix when feasible in the client's existing tools
- Follow-up, review-response, or customer-recovery workflow improvements where supported by evidence
- Monthly results review and next-priority plan
Every engagement starts with the actual problem. We do not sell unnecessary services just to create a bigger invoice.
Not sure where the leak is? Request a Free Customer Leak Check.