Gumbmann & Co.
We help Twin Cities service businesses find and fix places where customers slip through the cracks.
Gumbmann & Co. works with independent home-service businesses including HVAC, plumbing, roofing, electrical, remodeling, and related trades.
We review the customer journey from search to contact to follow-up, identify evidence-backed problems, and help fix the highest-priority issues.
What we look for
- Broken or confusing contact paths
- Conflicting hours or business information
- Weak after-hours instructions
- Missed-call and follow-up gaps
- Website or booking friction
- Review-response and credibility issues
Customer Leak Recovery Plan — $750/month
Our founding-client plan is designed around the actual problem we verify, not a generic marketing package.
- Customer-journey review
- Up to 3 prioritized customer leaks
- Implementation of the highest-priority agreed fix when feasible inside your current tools
- Follow-up or customer-recovery workflow improvements
- Monthly Customer Leak Report and next-priority plan
We do not guarantee revenue and we do not invent problems. If we cannot verify a meaningful issue, we will say so.
How it works
- We research your public customer journey.
- We separate verified facts from assumptions.
- We show you what we found in plain English.
- You decide whether the problem is worth fixing.
About Gumbmann & Co.
Gumbmann & Co. is a Minnesota-based business serving the Twin Cities area. George Gumbmann is the owner and primary business contact.
Contact
Email: gumbmannandco@gmail.com
To request a review, email us with your business name and website and ask for a Customer Leak Check.